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Support that answers and hands over cleanly.

Customers get the real answer from your systems. When a person should step in, your team gets the conversation with a short summary.

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A smiling clinic receptionist helps a client at the front desk.
Not sureHanded to your team with a summarySample data

The five requests it handles first

Numbers are from our own service desk: requests of each kind out of 196, 28/9 to 23/10/2026. The last two come from the actions our WordPress connector proposes.

  1. Something on the site needs fixing75 / 196
  2. Please change this text or price23 / 196
  3. How do I do this?16 / 196
  4. I cannot log in
  5. Where does my request stand?

Actions, risk and default mode

These are the defaults. You change each one. Money and irreversible actions never run on auto.

Sample data, not a real customer.

  • Answer from approved knowledgeRead

  • Look up the customer’s recordRead

  • Create a task for the teamReversible

  • Send a login linkReversible

  • Close the requestReversible

  • Give a creditMoney

One conversation, start to finish

Sample conversation, not a real customer.

  1. Customer

    I cannot log in to the members area.

  2. Delvra

    I can send a login link to the email on your account. Should I send it?

  3. Customer

    Yes, and the price on the course page is wrong.

  4. Delvra

    The link is on its way. I passed the price issue to the team with a link to the page, and you will get an update here.

  5. In your portal

    Login link sent (approved by Rona). Task created for the content team, with a summary.

Systems it uses

Limits today

  • Email support is planned and not yet available
  • No legal, medical or financial advice. Those go to a person

Other use cases

Start with one workflow. We set it up and run it with you.

Tell us which messages eat your team’s day. In 30 minutes you will see it running on a demo store, what it would cost you and what stays in your hands.

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On our own service desk: 196 customer requests in 26 days, 89% of them closed, median 2.3 hours to close (28/9 to 23/10/2026). How we counted

What people ask before booking

What if it gets something wrong?
Anything that moves money or can’t be undone waits for your approval. One switch pauses the whole account. What stays in your control
How long does it take to set up?
We set it up with you. It starts with a shadow week: you see what it would do, and nothing reaches a customer. How it works
What does it cost?
You pay for finished tasks. Starter is from $149 a month, and you can try it free in shadow mode first. See pricing